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Frequently Asked Questions

ABOUT SHOPPINGSCOUT
  1. What is ShoppingScout?
  2. Do I have to sign up with ShoppingScout to use the app?
  3. Is the ShoppingScout app affiliated with any retailers?
  4. How do you use the information you collect about me?
  5. Is ShoppingScout free for me to use?
  6. How can I save money?
  7. Where are my stores?
  8. Why aren't prices always accurate?
  9. I'm confused...how does this work again?
SHOPPINGSCOUT WEB APP
  1. After I sign up on ShoppingScout, how do I get started?
  2. Now that I have created my list, how do I bring the list with me when I go shopping?
  3. I sometimes make a shopping list and ask my significant other to help me do the shopping. Can I share my list with them?
  4. I don't see my favorite local stores. Will those stores be added soon?
  5. What if I can't find products I am looking for?
  6. Where did you get the pricing information?
  7. How are the savings calculated?
  8. Why are some prices on ShoppingScout different from those in the stores?
  9. How do I add a new product to the database?

ABOUT SHOPPINGSCOUT

What is ShoppingScout?
ShoppingScout is the most powerful and dynamic grocery price comparison engine, enabling you to shop smarter. We compare millions of prices across your favorite stores, helping you to save time, money, and live healthier. You can use ShoppingScout to create and share shopping lists, compare grocery prices at local and online stores for your everyday purchases, maximize savings and find healthier alternatives before or during your shopping trip.

Do I have to sign up with ShoppingScout to use the app?
Yes, we ask that you create an account with basic information such as your location so we can find you the greatest values based on your unique preferences.

Is the ShoppingScout app affiliated with any retailers?
We are an independent consolidator of all retailers pricing and maintain a non-biased source. We work with all retailers to be able to provide offers to you based on your needs and preferences.

How do you use the information you collect about me?
We take your privacy very seriously. We use the information to locate retailers and products in your area, and to present relevant pricing and saving information. Neither ShoppingScout nor its fulfillment partners will directly provide your email or other unique identifier to a third party without your permission. See our Privacy Policy for more information.

Is ShoppingScout free for me to use?
Yes. Always and forever.

How can I save money?
Your first trip will take the longest to set up. By the 3rd or 4th trip, people are taking 5 to 10 minutes before they head to the store and routinely saving 30% than what they'd normally purchase. Applied to a $10K budget, that means annual savings of $3,000. Considering it takes only a few minutes / week, our free subscribers are saving over $200 / hour .

Where are my stores?
ShoppingScout launches one store at a time. If you don’t find your store or products, please help us prioritize by telling us what are important stores and categories for you. The coverage of stores and products is constantly expanding and we prioritize based on our requests.

Why aren't prices always accurate?
Pricing is crowdsourced and people occasionally make mistakes. Contribute to the community by using the app to correct prices that are not up to date and running our program that will collect online prices.

I'm confused...how does this work again?
The user experience is constantly improving. If you find something frustrating please provide feedback and any suggestions so we can improve the experience for everyone. Positive feedback helps motivate us too! Please share your experiences, what excites you about ShoppingScout and initiative towards price-transparency.

SHOPPINGSCOUT WEB APP

After I sign up for the ShoppingScout app, how do I get started? After your registration is confirmed, you can get started by creating a shopping list. Browse through departments and categories, or search directly. You can refine your selection by clicking on that item's preferences.

When you're ready to shop, head to the Let's Shop page. Here we show consider your preferences to find you the best values to optimize your list based on your wants and needs.

You can edit your preferred stores in My Stores tab, where you can pick and choose those you normally or are willing to shop at. Remember, the more stores you add, the more chances you have to save.

Voila, now you know where to go to buy what you need.

Now that I have created my list, how do I bring the list with me when I go shopping?
It is easy, you can access your shopping list on the go and these options are laid out for you on the left hand side of "Plan Your Trip" page:

  • Print out the shopping list
  • Email the shopping list to yourself and access it on your mobile phone
  • Download the ShoppingScout mobile app and log on to your account and access the shopping list there

I sometimes make a shopping list and ask my significant other to help me do the shopping. Can I share my list with them?
Of course! Email or use your favorite social network to share your lists.

I don't see my favorite local stores on the app. Will those stores be added soon?
We are focusing on larger chains first, and then we'll expand to more local stores, adding new ones every day. If you can't find your favorite stores, Contact Us and we'll make those stores a priority. Better yet, contact the store directly and ask them to get in touch with ShoppingScout at bd@shoppingscout.com.

What if I can't find products I am looking for?
We have millions of products in our database and counting, but there are a lot of products that we still need. (It's not easy when you're building a database one product at a time). So, first we're focusing on the most popular items, and then we will expand to more and more products. You can also help us add products to our database by either submitting product information and a photo using the ShoppingScout mobile app or simply sending us an email with the information. It's greatly appreciated!

Where did you get the pricing information?
Good Question! We collect prices from a variety of sources: some from retailer websites, some from our in-store mystery shoppers, some from data purchases and more importantly, some from data reported by users like yourself! Be a part of our community and help everybody get more accurate pricing.

How are the savings calculated?
Our goal is to find you the best value, which doesn't always mean the lowest price or biggest sale. The savings represent what you would have spent buying everything at the wrong store with the worst value for that product.

Why are some prices on the ShoppingScout app different from those in the stores?
Grocery stores adjust their pricing as a result of changes in demand and inventory. We update our pricing data regularly, but if a store adjusts its pricing after our last update, there may be a price discrepancy. We suggest that you print your shopping list right before you go shopping to get the most accurate pricing. When you go shopping and notice a discrepancy, you can update the price using your ShoppingScout mobile app. This way, you help keep the ShoppingScout community up-to-date on current prices.

How do I add a new product to the database?
First, download and sign up for our mobile app. When you scan the barcode of a product and get a notice that the product is not found in our database, you can click the "Add Product" button and follow simple instructions to add a product. It will prompt you to add brand, product description, price, store location and a photo.

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